2.3 Logging for the Self-Service Kiosk

You can set up your Self-Service Kiosk to write debug information to a log file. You may need to provide this information to Intercede customer support.

To set up the logging, you must create a text file in the application folder with the relevant information.

To switch logging on:

1. On the client PC, if it does not already exist, create a Debug.config file in the following folder:

   C:\Program Files (x86)\Intercede\MyIDSelfServiceKiosk\

2. Using a text editor, open the Debug.config file.

   Note: Make the changes to the config file exactly as shown. The case is important.

   <Debug>
     <add key="Enabled"                   value="true" />
     <add key="DebugProvider"             value="CodeHelpers.DebugTrace" />
     <add key="LogFirstChangeExceptions"  value="true" />
     <add key="LogUnhandledExceptions"    value="false" />
     <add key="LogThreadingExceptions"    value="false" />
   </Debug>

3. You can switch logging on and off by editing the following:

   • Enabled – set to true to enable logging, or false to disable logging.

4. Save the configuration file.

5. On the client PC, back up the MyIDKiosk.exe.config file in the following folder:

   C:\Program Files (x86)\Intercede\MyIDSelfServiceKiosk\

6. Using a text editor, open the MyIDKiosk.exe.config file.

   Note: Make the changes to the config file exactly as shown. The case is important.

7. Within the root <configuration> node of the file, add the following immediately before the line containing the </configuration> closing tag:

   Copy

   <log4net>
     <root>
       <level value="ALL" />
       <appender-ref ref="RollingFileAppender" />
     </root>
     <appender name="RollingFileAppender" type="log4net.Appender.RollingFileAppender">
       <file type="log4net.Util.PatternString" value="LogFile.xml"/>
       <appendToFile value="true"/>
       <datePattern value="yyyyMMdd"/>
       <rollingStyle value="Size"/>
       <maxSizeRollBackups value="10"/>
       <maximumFileSize value="10000KB"/>
       <layout type="MyIDApp.Utility.XmlLayoutSchemaLog4j">
         <locationInfo value="true"/>
       </layout>
       </appender>
   </log4net>
   <Debug configSource="Debug.Config" />

   Note: The following line contains the name of the file to which the log is written:

   <file type="log4net.Util.PatternString" value="LogFile.xml"/>

8. Save the config file.